Skip to main content

Sticky Calls API Documentation

Call Memory API for Contact Centers A Banana Intelligence Product

What is Sticky Calls?​

Sticky Calls is a Call Memory API that remembers caller context across interactions. When a customer calls, we identify them with high confidence and return their conversation history, open issues, and saved variables - creating seamless, personalized experiences.

Key Features:

  • 🧠 Smart confidence scoring - ANI, external IDs, recency, intent continuity
  • 💾 Context persistence - 30-90 day TTL
  • 💳 Credit-based billing - Prepaid model, free returning caller matches
  • 🔒 Multi-tenant isolation - Enterprise-grade security
  • 🔄 Idempotency support - Duplicate-safe operations
  • 🤖 AI agent-friendly - Built for Claude, ChatGPT, and custom LLMs

Quick Start​

Create your account instantly at stickycalls.com

✅ Instant signup with Auth0 (passwordless magic link) ✅ 100 free credits to get started ✅ Self-service dashboard for API key management ✅ Usage tracking and analytics

Make Your First Call​

curl -X POST https://api.stickycalls.com/v1/calls/start \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "call_id": "call_001",
    "identity_hints": {
      "ani": "+14155551234"
    }
  }'

Response:

{
  "call_id": "call_001",
  "customer_ref": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
  "call_start": "2026-02-07T10:30:00.000Z",
  "identity": {
    "confidence": 0,
    "level": "low",
    "sources": [],
    "recommendation": "ignore"
  },
  "open_intents": [],
  "variables": {}
}

Read the full Quick Start guide →

Use Cases​

Contact Center Platforms​

Business Scenarios​

AI Agent Integration​

Sticky Calls API is designed for AI agents and autonomous systems.

Get Started with AI Agents →

Download System Prompts​

Platform-Specific Guides​

Documentation​

Core Documentation​

AI Agents​

Use Cases​

Company​

Sticky Calls API is a product of Banana Intelligence.

Support: nate@bananaintelligence.ai Dashboard: stickycalls.com API Endpoint: api.stickycalls.com

What's Next?​

Ready to build? Sign up now →